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Realjno v dannoj situaciji mozesh pomochj tolko ti!
SpartakLv:
hello

Mogamat:
Hi there. How may I assist you?

SpartakLv:
I won an Ibiza package 2 weeks ago on pokerroom.com in Vip tournament, but noone phone me and i have no information at all

Mogamat:
Please be patient as out Promotions team will contact you shortly.

SpartakLv:
ok

Mogamat:
Is there anything else that I can assist you with?

Mogamat:
Are you still there?

SpartakLv:
yea

Mogamat:
Is there anything else that I can assist you with?

SpartakLv:
when i ll get information about it

Mogamat:
When the Promotions team contact you.

SpartakLv:
I wrote you 4 times and there were no answers

Mogamat:
Please be patient as out Promotions team will contact you shortly.

SpartakLv:
can you give me an email of promotion department

Mogamat:
Please be advised that as per our Promotions team, you will not be offered the package as you have breached our Terms and Conditions.

SpartakLv:
after winning this package my account was banned

Mogamat:
Yes, for breach of Terms and Conditions.

SpartakLv:
and now its reopened, what i did wrong of Terms and Conditions

SpartakLv:
i just only want to know an information

SpartakLv:
its really pity

Mogamat:
Sorry for the inconvenience, but the offer has been retracted for you.

Mogamat:
Is there anything else that I can assist you with?

SpartakLv:
why?

SpartakLv:
I wont go to Ibiza?

Mogamat:
You know why Mr. Kurcins, remember you had to send documents?

SpartakLv:
yes and what was wrong with them?

Mogamat:
Because you breached the Terms and Conditions the offer was retracted we have the right to do so.

SpartakLv:
pff its fantastic, you told me that i used chargesbacks

SpartakLv:
but i didnot do this

Mogamat:
That is the information on your account, sir.

SpartakLv:
just amazing site

Mogamat:
Is there anything else that I can assist you with?

SpartakLv:
could give me an email of this promo manager

Mogamat:
Cannot divulge information like that Mr. Kurcins.

Mogamat:
The decision is final and will not be changed, that is the information from the Promotions Manager.

SpartakLv:
its fantastic, really pleasant to play on your site